A fishbone
diagram, also called a cause and effect diagram or Ishikawa diagram, is a
visualization tool for categorizing the potential causes of a problem in order
to identify its root causes.Dr. Kaoru Ishikawa, a Japanese quality control expert, is credited with inventing the fishbone
diagram to help employees avoid solutions that merely address the symptoms of a
much larger problem.
A fishbone
diagram is useful in brainstorming sessions to focus conversation. After the
group has brainstormed all the possible causes for a problem, the facilitator
helps the group to rate the potential causes according to their level of
importance and diagram a hierarchy. The design of the diagram looks much like a
skeleton of a fish. Fishbone diagrams are typically worked right to left, with
each large "bone" of the fish branching out to include smaller bones
containing more detail.Fishbone diagrams are used in the "analyze"
phase of SixSigma's DMAIC (define,
measure, analyze, improve, control) approach to problem solving.
The
problem of the Limpahan Entrepise are how to attract customer to developed
their company to a big company .In fact , we can through the 4P in the marketing
. It was price , promotion , place and also product . Low price always can attract
customers.The owner can setting the low price to attract customers , as long as
not lower than their cost .In addition ,they also can doing promotion and
discounts to their customer .This is also a way to attract customer such as buy
five free one and so on .To operating a business ,people also should make sure
it was less competitor in one place .So location or place are very important to
starting and operating a business .The owner should analysis the place is
suitable to sell their tradiational
malay snack or not.Last but not the least ,product is playing a main role .
They should provide quality product to the customer and always increasing the
types of their product. Diversification
of products that can help them expand market.
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